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Cement Stronger Customer Relationships

"7 Pillars To Writing Successful Articles"
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7 Pillars To Writing Successful Articles
' 2003 Rhys Nawodycz
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As more entrepreneurs enter into online commerce, many make a common mistake: they get so involved with the technology that they forget that there's a live person on the other side of the computer screen. They forget that they're dealing with PEOPLE.

As a result, the Internet has begun to get a reputation for being cold...lacking in the personal touch. And it's this personal touch that forges a strong customer bond. Ignore this and you may find your customers drifting over to your competition.

You must give them a reason to stay loyal!

10 Highly Effective Ways To Increase Website Traffic And Pro
There are many ways to promote your website for free online. Here are 10 highly effective strategies you can use right now.

1. Write articles .....
Did you know that sixty-eight (68) percent of customers who quit buying from a company do so because they feel that the company doesn't care about them' Just their wallets'

And never assume that since you don't hear any complaints that all is well. Of the above mentioned sixty-eight percent, 96% will not let you know how they're feeling...they'll just disappear.

And though they wouldn't tell you, rest assured that they'll probably tell their friends - statistically, one person usually shares a bad experience with nine other people. And 13% will even take this one step further - spreading the bad experience to 20 or more.


Can you see, by not reinforcing customer satisfaction and loyalty, that this could become a costly business mistake'

Savvy marketers make sure to establish this human connection early...one of the easiest (though often overlooked) tools to launch a strong relationship is a well-executed order confirmation message.
Personal Adverts

What do the key words represent'

Key words - these are the words that the users enter .....


A well-planned confirmation message is often the first contact a merchant makes with a customer after the initial sales letter. It doesn't have to be elaborate...just make sure you're not missing the basics.

For instance, does your message hit the following ABC's'

Public Relations And Marketing
© Copyright 2002-05 Thom Reece All Rights ReservedA - (A)cknowledge Their Positive Action.

By instantly reinforcing their wise decision to purchase your product, you may be able to head off a number of cases of 'buyers remorse,' thus cutting down on refunds.

With ezine signups, by sending a confirmation message, you're reminding a prospect that they'd requested the information. Often subscribers forget that they've signed up. Or, someone may have signed them up without their knowledge or approval - a confirmation message notifies them of the action.

Some ezine publishers are using their confirmation message to set up a double opt-in, requiring a new subscriber to physically respond that they wanted the subscription. Done by requiring a return email or click through, this has become an effective way to offset spam complaints and unauthorized sign-ups.

B - (B)enefits They'll Receive From Their Purchase or Free Subscription

After a transaction, the confirmation letter should reiterate the benefits of signing up or purchasing a service or product. Reinforce this positive action by reminding a customer of the value they will be receiving (this also underscores their perception of you as a quality merchant).
"But I Haven't The Time Not To Shop At Amazon For Books"
It is correctly often thought that people's time is valuable and that they do NOT have the time to go shopping in the big book
stores - the .....

C - (C)larifying Terms Of Product Delivery

If ......



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