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Be an active provider!
...... these a new member
can get up-to-date information from other members and
experts in the field. It's also a great way to let
members share experiences and "war stories" with each
other.
* Weekly Conference Calls or "Power Brief" meetings --
When members know they can get updates about the company,
or ask questions of the company, they will feel much more
secure. They will also feel more like they are an
important part of the company (which, of course, they
are!).
* Updated information, marketing materials, and web
content -- it's important that members don't feel like
they are getting help just once. Rather, they should know
that help is always available. By sending out new
materials on a constant basis, member will know that they
are being cared for by the program.
A lot has been written about customer service and support.
Even if you think you have good customer service now, you
should take a step back and see if your service is as
ongoing as it should be.
Make sure that you are ACTIVELY helping new members and
prospects!
About the Author Eduardo Queiroz specializes in finding programs
that actively support their members.
To find out about his latest discovery,
mailto:free_course@makenetmoney.com
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